Our values

We are Swinburne Maddison, Durham’s leading law firm, and our core values of Trust, Care, Collaboration and Agility are deep-rooted in our firm’s culture, guiding everything we do. Setting out our values is an important step, not just for our team, but for our clients and contacts so they understand how we operate as well as us demonstrating our commitments to you.

Trust is the foundation of our business.
Let’s build it.

We are not just legal experts, we are your trusted partners in the North East. Each day we meet clients in very different circumstances, but our objective is the same – to be a firm you can rely upon, that will consistently deliver a high-quality service.

We regularly act for some of the region’s most prestigious organisations and we act responsibly and hold ourselves to account, ensuring we uphold integrity.

Transparency is key in our working relationship. We are problem solvers and will work with you to understand your long-term objectives and deliver practical and pragmatic solutions – which work for you!

To care is in our nature.
It’s who we are.

We care about you, taking the time to listen, understand and provide support. We strive for excellence in our service and advice – whether it is a business or personal matter. Our team are committed, hard-working and passionate about the work they do.

Our success is due to our people. We invest heavily into the working environment for our team and provide opportunities for them to excel in their careers through progression and training, as well as being an inclusive employer celebrating diversity.

We celebrate our roots and are proud to support the local community through our charitable activities. Please visit our CSR page to find out more.

Success comes from Collaboration.
Together we achieve more.

Collaboration is key to our firm’s success, we believe that we are stronger when we work together. This applies to both our working relationships internally, connections with professional contacts and our clients who instruct us.

Being a full-service firm, we are able to draw upon the expertise across our teams and we think critically to strive for the best outcome for our clients. Over the years we have strengthened our resources to add depth, whilst remaining that tight-knit team we were 25 years ago.

Behind our lawyers, we are fortunate enough to have a well-crafted support function who are able to ensure the administration of the firm runs smoothly and our lawyers can focus on servicing their clients.

Agility fuels progress and innovation.
We embrace change.

Our team are change makers who are open to new ideas. We solve problems through innovation and agility. Whether we are making business decisions or acting for clients we have a clear strategy but are not afraid to change course when required.

We are entrepreneurial, ambitious and have a growth mindset. We have developed an extraordinary team of individuals across our firm who are creative in their approach.

Whatever obstacles may arise, we think ‘outside of the box’ and look for innovative, dynamic and progressive solutions to move your matters forward.

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