A new Skills and Employment Survey, carried out by researchers from Cardiff, Oxford, Surrey, and University College London, offers valuable insights into how the world of work in the UK is evolving. The study, funded by organisations such as ACAS, gathered responses from 5,450 individuals through a combination of online and in-person interviews—the first such survey since 2019.
Changing experiences in the workplace
One of the most striking findings is that 1 in 7 employees has experienced some form of workplace abuse, including bullying, violence, or sexual harassment. Certain professions, such as nursing (32%) and teaching (28%), show notably higher levels of reported abuse. Women and night shift workers appear to be especially vulnerable, with women being almost twice as likely to experience abuse compared to men. LGBTQ+ employees were also significantly more likely to report instances of sexual harassment compared to heterosexual colleagues.
In contrast, those working in financial services reported the lowest rates (5%) of workplace abuse, suggesting sector-specific differences in workplace culture and safety.
Remote work and the home office divide
The survey also sheds light on the continuing impact of the pandemic on working patterns. In 2024, an estimated 3.9 million people were working from home full-time, with a further 6.1 million working in hybrid arrangements. However, not everyone has access to a dedicated home office. The survey found that 27% of interviewees work on dining tables, kitchen counters, or small corners of rooms as makeshift workspaces—highlighting an inequality in home working conditions. Interestingly, men are more likely than women to have a private home office setup.
The growing influence of AI and the value of qualifications
The adoption of artificial intelligence in the workplace is becoming more common. Around a quarter of workers surveyed reported using AI tools in their roles, particularly in higher-skilled, higher-paid professions. Younger employees, men, and university graduates are currently leading in AI usage.
In line with this trend, the demand for degree-level qualifications continues to rise. Nearly half of all respondents said their current role required a university degree, reflecting the increasing complexity of many jobs and the shift towards a knowledge-based economy.
Evolving attitudes towards Trade Unions
Another notable trend is a renewed interest in workplace representation. More than one-third of employees working in non-unionised organisations said they would vote to establish a trade union if given the opportunity, indicating a shift in how workers perceive the value of collective support.
What should employers take away?
This survey paints a compelling picture of today’s workplace—one shaped by new technologies, evolving employee expectations, and a greater emphasis on flexibility and well-being. It also highlights the challenges employers must navigate, from ensuring safe and inclusive environments to supporting hybrid work and upskilling their teams.
As employment practices continue to shift, staying informed and proactive is essential for long-term business success.
At Swinburne Maddison, we’re here to support businesses in adapting to these changes. Our employment law specialists offer practical, up-to-date advice tailored to your organisation’s needs—whether you’re navigating hybrid work arrangements, reviewing workplace policies, or managing legal risks. For more information, please contact our team on 0191 384 2441.
