Newton Aycliffe-based charitable organisation, Lifeline Community Action (LCA), is set to open a brand-new Community Hub in the Aycliffe Shopping Centre, an ambitious project designed to bring essential services under one roof and strengthen community ties across the region.
The new hub will serve as a vibrant, inclusive space where individuals and families in need can access a wide range of support services. From emergency aid and hygiene packs to parenting essentials and social wellbeing activities, LCA’s mission is to ensure no one in the community is left behind.
Led operationally by Corrinn Chambers and Pauline Chambers, LCA has been a vital support system for residents across County Durham. With 18 and 34 years of experience in the voluntary sector, Corrinn and Pauline have played a pivotal role in shaping the charity’s strategic direction and expanding its reach.
Pauline Chambers, Chief Strategic Officer of LCA, said:
“This hub is more than just a building, it’s a symbol of hope, dignity and unity. We’re creating a space where people feel safe, supported, and empowered to move forward.”
The new premise is located within Aycliffe Shopping Centre, occupying the former Woolworths unit, which had stood empty for over 15 years. Its transformation into a thriving community hub marks a significant moment in the regeneration of Newton Aycliffe’s town centre, breathing new life into a long-derelict space.
When fully operational, the Hub will host 15–20 partner organisations, each providing vital services within dedicated, purpose-designed spaces. Together, these partners will take a joined-up approach to tackling local issues such as poverty, isolation, and access to everyday essentials.
Legal support for the project was provided by Swinburne Maddison, with Associate Solicitor Diane Hall and Solicitor Grace Ridsdale, advising on the negotiation of a lease and an extensive agreement for works. The firm also secured an early access agreement, allowing LCA to begin renovations in January 2025, ahead of lease completion in July 2025.
Commenting on her involvement, Diane Hall said:
“This project is a fantastic example of how community-focused regeneration can breathe new life into our town centres.
“It’s been a privilege to support Pauline and the Lifeline Community Action team in bringing this vision to life. We wish them every success as they continue to make a real difference in people’s lives.”
The legal team also assisted in the grant of a sub-lease to one of the key service providers, subject to final approvals. Discussions are ongoing with Joy Allen, Police and Crime Commissioner for Durham, regarding potential collaboration and shared publicity.
As part of its development, LCA is conducting a community mapping and consultation exercise to ensure the hub meets real, identified needs. The charity is also actively seeking additional funding and in-kind support to help bring the space to full operational capacity.
Pauline added:
“We’re incredibly excited about what’s ahead, this hub will allow us to expand our reach and ensure even more individuals and families receive the support they need in a welcoming and accessible environment.”
