Recent figures published by the Ministry of Justice highlight a growing and concerning trend that employment tribunal backlogs are continuing to rise, leading to significant delays for both employers and individuals bringing claims.
At the end of March 2026, there were 64,000 open single claims, compared to 45,000 the previous year, a 42% increase. In addition, there are around 531,000 outstanding claims overall when multiple claims are included.
This sustained rise reflects a system under pressure, with new claims continuing to outpace the number of cases being resolved. The practical impact is clear: disputes are taking longer, often significantly longer, to reach a conclusion.
So, what does this mean in practice for employers and individuals navigating the tribunal process?
The impact on employers
Disputes are now long-term issues
Employment tribunal claims are increasingly stretching over extended periods. What was once a relatively contained process can now last 12–24 months or more, particularly for complex cases involving discrimination or whistleblowing.
This means disputes can no longer be treated as short-term issues, they require ongoing management.
Increased cost and resource burden
Longer cases inevitably bring greater cost. Employers may face:
- Ongoing legal fees
- Repeated management involvement at various stages
- Increased internal resource demands
Even where the legal merits of a claim remain unchanged, the cost of defending it often increases as the process continues.
Evidence becomes harder to manage over time
Delays can weaken the quality of available evidence. Over time:
- Key witnesses may leave the business
- Memories fade
- Documentation becomes more difficult to locate or interpret
This can create additional risk, particularly in cases where credibility and detail are central to the outcome.
Settlement considerations are shifting
In a delayed system, settlement becomes a more prominent consideration. For some employers, the commercial reality of time, cost and uncertainty may make early resolution more attractive.
At the same time, drawn-out proceedings can complicate negotiations, particularly where positions become entrenched.
Ongoing business and reputational impact
Unresolved disputes can remain “live” for prolonged periods, creating continued distraction for senior teams and potential reputational risk if matters become public.
The impact on individuals bringing claims
Delayed access to justice
For claimants, the most immediate consequence is time. It is now common for cases to take many months, and in some instances years, to reach a final hearing.
This can delay closure and prolong uncertainty following workplace disputes.
Financial pressure
Where a claim relates to loss of earnings, delayed hearings can result in extended periods before any award or settlement is received. This can create additional financial strain for individuals relying on the outcome of their claim.
Emotional and personal impact
Tribunal proceedings can already be demanding. Longer timelines can increase the emotional burden, making it more difficult for individuals to move forward.
The Law Society has warned that these prolonged delays are likely to take a “high toll personally and financially” on those involved.
Preparation becomes even more important
With extended timelines, strong preparation at an early stage is critical. Gaps in evidence or inconsistencies in a claim can become more problematic as time passes, making early organisation key.
Managing tribunal claims in a delayed system
While the backlog itself is outside the control of those involved in claims, there are practical steps both employers and claimants can take to manage risk and maintain control of the process.
Focus on early resolution where possible
Given the length of tribunal proceedings, resolving disputes at an early stage can often be the most pragmatic outcome. This may include:
- ACAS early conciliation
- Without prejudice discussions
- Mediation or negotiated settlement
Avoiding a final hearing can save significant time, cost and uncertainty.
Get the fundamentals right from the outset
For employers, this means having:
- Clear and consistent procedures
- Timely and thorough investigations
- Well-documented decision-making
For claimants, it includes:
- Keeping accurate records of events
- Seeking advice at an early stage
- Presenting a clear and structured case
Preserve evidence early
Both sides should identify and secure key documents and witness evidence as soon as possible. Relying on recollection months or years later carries obvious risks.
Plan for the long term
Tribunal claims should now be approached as longer-term processes. This requires realistic planning around timescales, costs and internal or personal commitment.
A shifting landscape
The continued growth in tribunal backlog reflects a wider shift in the employment landscape. With demand increasing and further legislative change expected to drive additional claims, pressures on the system are unlikely to ease in the short term.
For both employers and individuals, the key takeaway is that delays are now a defining feature of the tribunal process, and proactive, strategic management of disputes is more important than ever.
How we can help
Whether you are dealing with an ongoing employment dispute or seeking to minimise risk within your organisation, our employment team can provide clear, practical advice tailored to your circumstances.
If you would like to discuss any of the issues raised in this article, please get in touch with a member of our Employment Team.
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Max Atkinson
Solicitor
Max Atkinson is a Solicitor at Swinburne Maddison, with a split role between Employment Law and Dispute Resolution. Joining the firm in 2026, Max…